Metro by T-Mobile review: What to consider before switching

Metro by T-Mobile (formerly MetroPCS) is a prepaid wireless carrier owned by T-Mobile. Operating on T-Mobile's 5G & 4G LTE network, Metro delivers the same coverage as T-Mobile at a lower price point.

Metro has thousands of retail stores across the country, making it easy to get hands-on support, buy phones, and manage your account in person.

Metro's plans include taxes and fees, and the top-tier plan comes with Amazon Prime — a perk worth $14.99/mo on its own. Google One storage is included with select plans too.

However, Metro is more expensive than online-only MVNOs. If you don't need retail store support or streaming perks, carriers like Tello offer the same T-Mobile coverage for significantly less.

Metro operates on T-Mobile's full network, including 5G. Check the Metro by T-Mobile coverage map to verify service in your area.

Metro offers support via phone (888-863-8768), in-store at retail locations, and online chat. The in-store experience is generally positive, though online reviews are mixed.

Common complaints include billing issues and difficulty resolving problems over the phone. However, the convenience of physical stores is a significant advantage over online-only carriers.

Yes, you can bring your own unlocked phone compatible with T-Mobile's network. Metro also sells a wide range of phones in stores, often with activation discounts for new customers.

Short answer: Metro by T-Mobile is a good choice if you want T-Mobile coverage with the convenience of retail stores and streaming perks like Amazon Prime. Taxes included in the price simplifies budgeting.

But if you're looking for the absolute lowest price on T-Mobile's network, online MVNOs like Tello or Mint Mobile offer the same coverage for less.