Boost Mobile review: What to consider before switching

Boost Mobile scores 4.0/5 on MoneySavingPro. With AT&T and T-Mobile dual-network coverage, multi-line family discounts, and plans from $25/mo, Boost is a solid option — though international features are limited.

Written by Rob Webber · 8 min read · Last updated February 6, 2025

At a glance

  • Value for money: Boost Mobile's cost-effective plans with reliable network coverage give good value for money.
  • Coverage: Excellent coverage on the T-Mobile and AT&T networks.
  • Customer experience: Boost Mobile delivers excellent service at competitive prices. Customer service feedback is varied, with some negative experiences.
  • Transparency: The price you see is what you pay with Boost Mobile. There are no hidden fees or surprise charges.
  • Range of choice: Not a large variety of plans, especially for lower data usage.
Our editorial process
Boost Mobile logo
4.0
MoneySavingPro rating
Value for money
4.0
Coverage
4.5
Customer experience
3.5
Transparency
4.0
Range of choice
4.0
See at Boost Mobile →

Pros

  • AT&T & T-Mobile 5G & 4G LTE network coverage
  • Multi-line discounts for family plans
  • Mobile hotspot access
  • eSIM compatible

Cons

  • No free international calls
  • International roaming is limited

Deep dive: An in-depth Boost Mobile review

Jump to section ▾

What is Boost Mobile?

Boost Mobile is a low-cost carrier offering prepaid cell phone plans that can save you money without compromising quality. With unlimited data, talk, and text, their plans also include various allowances of hotspot cellular data.

Boost Mobile has become popular with customers seeking affordable cell phone plans with assorted data, talk, and text plans. Whether you're a heavy data user, looking for multiple lines, or in pursuit of extra perks, Boost Mobile is worth considering.

What makes Boost Mobile different?

Boost Mobile operates on both the AT&T and T-Mobile networks, giving customers access to two of the three major US networks. This dual-network approach provides excellent coverage across the country.

They also offer multi-line family plans with discounts, making them an attractive option for families looking to save. Todo Mexico — unlimited talk and text to Mexico — is included with plans, which is a standout feature for customers with family south of the border.

Plans & Pricing

What are the best Boost Mobile plans?

How does Boost Mobile compare to AT&T?

AT&T's unlimited plan costs $75/mo ($900/yr). Boost Mobile's unlimited plan costs $25/mo ($300/yr). That's a savings of $50/mo or $600/yr — for the same AT&T 5G & 4G LTE coverage.

Boost Mobile frequently runs promotions, including discounted plans and new phone deals. Check our Boost Mobile deals page for the most up-to-date offers.

Is Boost Mobile a good value?

Boost Mobile offers great value for those looking for affordable plans. With multi-line plans and unlimited talk and text to Mexico, Boost Mobile provides extra perks that make it an attractive choice.

Their plans include hotspot data and 5G access at no extra cost, which many budget carriers charge extra for.

Network Coverage

Boost Mobile operates on both the AT&T and T-Mobile networks, providing broad coverage across the US. Check the Boost Mobile coverage map to verify service availability in your area.

Does Boost Mobile have 5G?

Yes, Boost Mobile offers 5G access on both the AT&T and T-Mobile networks. With a compatible device, you can take advantage of faster speeds where 5G is available at no additional cost.

Customer Reviews & Ratings

What is Boost Mobile customer service like?

Boost Mobile customer service is available via phone (833-502-6678), live chat, and in-store. They have retail locations nationwide, which sets them apart from online-only MVNOs.

Customer reviews are mixed. While many appreciate the affordable plans and network coverage, some have reported difficulties with customer service responsiveness. The Trustpilot score is low, with most complaints centered around customer support experiences.

Can I bring my own phone?

Yes, you can bring your own phone to Boost Mobile. Most unlocked phones compatible with AT&T or T-Mobile networks will work. You can also purchase new devices directly from Boost Mobile, including the latest iPhones and Samsung Galaxy phones.

My viewpoint: Is Boost Mobile worth it?

Short answer: Boost Mobile is a solid option for those seeking affordable plans on two major networks. The dual-network coverage (AT&T + T-Mobile), family plan discounts, and Todo Mexico feature make it particularly appealing.

However, the customer service reviews are concerning. If you rarely need support and prioritize coverage and price, Boost Mobile delivers. Compare with Tello or US Mobile for alternatives with better customer service ratings.

Boost Mobile customer reviews roundup

Best Boost Mobile plans

Boost Mobile

Unlimited

AT&T network · Data-only data
$25/mo
See at Boost Mobile →
Boost Mobile

Unlimited data $25/mo forever

AT&T network · Data-only data
$25/mo
See at Boost Mobile →
Boost Mobile

Unlimited+

AT&T network · Data-only data
$50/mo
See at Boost Mobile →
Boost Mobile

Unlimited Premium

AT&T network · Data-only data
$60/mo
See at Boost Mobile →
  • Switch online in minutes
  • Same AT&T coverage
  • Unlimited talk & text
  • No surprise price hikes
  • No long-term contracts

Get the same AT&T coverage 3× cheaper

Save $732/yr over AT&T Unlimited Premium PL direct

Boost Mobile logo
Best value
Boost Mobile
Unlimited
Talk & Text
$25 /mo
$300/yr
3.9
3.9
AT&T
Big Wireless
AT&T direct
Unlimited Premium PL
Unlimited
$86 /mo
$1,032/yr
Same AT&T 5G & 4G LTE coverage. Higher monthly bill.

Cost over time — Boost Mobile vs AT&T

Boost Mobile
AT&T direct
1 year Save $732
$1,032
$300
2 years Save $1,464
$2,064
$600
3 years Save $2,196
$3,096
$900

Estimated cost based on advertised monthly price. Excludes taxes, fees, and one-time charges. AT&T Unlimited Premium PL retail price as of plan listing.

Boost Mobile Coverage

Boost Mobile uses the AT&T network. See our full coverage analysis:

Boost Mobile Coverage Map →

Compare Boost Mobile vs other carriers

How do Boost Mobile plans compare?

Boost Mobile
AT&T 4G & 5G
Talk & Text
$25/mo
$300/yr
See at Boost Mobile
⭐ 3.9 on Trustpilot
good2go mobile
AT&T 4G & 5G
1GB data
$10/mo
$120/yr
See at good2go mobile
AT&T
AT&T 4G & 5G
N/A
N/A/mo
WOW Mobile
T-Mobile 4G & 5G
1GB data
$15/mo
$180/yr

Boost Mobile FAQs

Is Boost Mobile worth it?
Boost Mobile earns a 4/5 on MoneySavingPro. Boost Mobile scores 4.0/5 on MoneySavingPro. With AT&T and T-Mobile dual-network coverage, multi-line family discounts, and plans from $25/mo, Boost is a solid option — though international features are limited.
What are the pros and cons of Boost Mobile?
Pros: AT&T & T-Mobile 5G & 4G LTE network coverage, Multi-line discounts for family plans, Mobile hotspot access, eSIM compatible. Cons: No free international calls, International roaming is limited.
How much does Boost Mobile cost?
Boost Mobile plans start at $25/mo. All plans are prepaid with no hidden fees.
Is Boost Mobile better than AT&T?
Boost Mobile uses the same AT&T network at up to 70% less per month. Coverage and call quality are identical — only the price is different.
Does Boost Mobile have good customer service?
Boost Mobile scores 3.5/5 for customer experience on MoneySavingPro. Boost Mobile delivers excellent service at competitive prices. Customer service feedback is varied, with some negative experiences.

Our verdict

Boost Mobile scores 4.0/5 on MoneySavingPro. With AT&T and T-Mobile dual-network coverage, multi-line family discounts, and plans from $25/mo, Boost is a solid option — though international features are limited.

Written by Rob Webber · 8 min read · Last updated February 6, 2025

More Carrier Reviews